Refund policy
At Its Your Crochet, we specialize in digital crochet patterns delivered instantly after purchase. Because our products are digital downloads, they cannot be returned once accessed or downloaded.
Digital Products
All products sold on this website are digital PDF crochet patterns.
Due to the nature of digital products, all sales are final and we do not accept returns, exchanges, or cancellations after purchase.
Refunds
A refund may be issued only in the following situations:
- You were charged more than once for the same order.
- You did not receive your download due to a verified technical issue that we are unable to resolve.
- The purchased file is corrupted or incomplete and we cannot provide a working replacement.
Refund requests are reviewed individually.
Incorrect Purchase
Please review product descriptions carefully before purchasing.
We are unable to provide refunds for:
- Accidental purchases
- Change of mind
- Purchasing the wrong pattern
- Lack of crochet experience
- Software compatibility issues caused by unsupported devices
Download Issues
If you experience any difficulty downloading your files, please contact us and we'll be happy to assist you.
Email:
abaidullahofficial01@gmail.com
Unauthorized Distribution
Our crochet patterns are for personal use only.
Redistributing, reselling, sharing, or reproducing our digital files without permission is strictly prohibited.
Contact
If you have any questions regarding this Refund Policy, please contact:
Its Your Crochet
Email: